Terms of Service
POSTUREdome — Terms of Service
Effective Date: 25 September 2026
These Terms of Service (“Terms”) govern your use of the POSTUREdome website, online store, and related services (the “Platform”) operated by POSTUREdome Pty Ltd (ABN 89 677 802 587, ACN 677 802 587). By using the Platform or purchasing a product, you agree to these Terms.
1. About POSTUREdome
POSTUREdome designs and sells patent-pending posture-support devices. The Platform is an e-commerce store; products are sold exclusively online. POSTUREdome is not a medical device manufacturer and our products are not medical devices (see Section 8).
2. Eligibility
You must be at least 16 years old (or the age of majority in your jurisdiction) to purchase from or use the Platform.
3. Ordering and payment
By placing an order you make an offer to purchase. We accept the offer when we send a shipping confirmation. We reserve the right to refuse or cancel orders if fraud is suspected or pricing errors occur.
Prices and currency. Prices are shown in the currency of the country you are shopping from and include GST or VAT where it applies. Customers in the United States will have state sales tax calculated at checkout. Payment is processed by our third-party payment providers (Shopify Payments, Stripe, PayPal).
Pre-orders. Where a product is offered for pre-order, it has not yet been manufactured or dispatched at the time you order. Payment is taken in full when you place the order, and the estimated dispatch window is shown on the product page. Estimated dispatch dates are our best current expectation and may change; if they do, we will notify you by email. You may cancel a pre-order at any time before it is dispatched and receive a full refund by emailing care@posturedome.com. Where we state that your price is protected, we will refund the difference if we reduce the price of that product before your order ships.
4. Shipping and delivery
We currently ship to Australia, the United States, the United Kingdom, Germany, France, Italy, Spain, the Netherlands and Denmark. Delivery times shown on the Platform are estimates from the point of dispatch only. Risk of loss passes to you when your order is delivered to you. For full shipping details, see our Shipping and Delivery page.
5. Returns and refunds
Our Returns & Refund Policy (available on the Platform) governs returns, exchanges, and refunds, including the extended return period offered to pre-order customers. Nothing in these Terms limits any right you have under the Australian Consumer Law or other applicable consumer law to a remedy (including a refund, replacement, or repair) for goods that do not meet consumer guarantees.
6. Your account
If you create an account, you agree to provide accurate information and keep your credentials secure. Notify us at care@posturedome.com if you suspect unauthorised use. You can request deletion of your account by emailing privacy@posturedome.com.
7. Acceptable use
You agree not to use the Platform unlawfully, disrupt it, introduce malware, scrape it, or impersonate others.
8. Product disclaimer
POSTUREdome products are not medical devices. They are ergonomic support devices designed to assist users in developing and maintaining good postural habits. They are not intended to diagnose, treat, cure, or prevent any medical condition. Before using any POSTUREdome product, consult a healthcare professional if you have any health concerns, injuries, or conditions. Discontinue use and seek medical advice if you experience any unusual symptoms.
YADlife Pty Ltd is a separate company and its services are governed by its own terms and privacy practices. If you choose to use the YADlife app, you will be subject to YADlife’s separate Terms of Service and Privacy Policy.
9. Our intellectual property
All intellectual property in the Platform and POSTUREdome products — including the POSTUREdome™ name, logo, product designs (patent pending), and content — is owned by or licensed to POSTUREdome Pty Ltd. See our Intellectual Property page for details.
10. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those guarantees or any right or remedy you have under the Australian Consumer Law. Where a failure is a major failure, you choose the remedy.
11. Consumer rights outside Australia
If you are shopping from outside Australia, nothing in these Terms excludes, restricts or modifies any statutory consumer right you have where you live. This includes rights to cancel a distance purchase and rights in respect of faulty goods under United Kingdom and European Union consumer law. Those rights apply in addition to the return period we offer voluntarily.
12. Limitation of liability
Subject to Sections 10 and 11, and to the maximum extent permitted by law: we are not liable for indirect, incidental, special, or consequential loss; and our total liability will not exceed the greater of the price you paid for the product giving rise to the claim and AUD 100.
13. Indemnity
To the extent permitted by law, you agree to indemnify POSTUREdome against claims arising from your breach of these Terms or misuse of the Platform.
14. Privacy
Your personal information is handled in accordance with our Privacy Policy (see posturedome.com/pages/privacy-policy). POSTUREdome does not collect consumer health data.
15. Changes
We may update these Terms from time to time. Continued use of the Platform constitutes acceptance.
16. Governing law
These Terms are governed by the laws of South Australia, Australia. You submit to the non-exclusive jurisdiction of the courts of South Australia. Mandatory consumer protections of your local law are not overridden, and nothing in this section deprives you of the right to bring proceedings in the courts of your own country of residence where the law gives you that right.
17. Contact
POSTUREdome Pty Ltd — Support: care@posturedome.com | Privacy: privacy@posturedome.com
Post: 225 Grote Street, Adelaide, South Australia 5000, Australia