Terms Of Service
POSTUREdome Terms of Service
Effective Date: 1st May 2025
Welcome to POSTUREdome!
This website and the products and services we provide are operated by POSTUREdome Pty Ltd 89 677 802 587. By using this site or purchasing from us, you agree to the following Terms of Service. If you have any questions, please get in touch with us — we’re here to help.
1. WHO WE ARE
POSTUREdome is designed to support natural posture and sitting comfort. We offer a unique posture device and related services, including digital access to educational and wellbeing tools via the seperate YADlife platform. When we say “we,” “us,” or “our,” we’re referring to POSTUREdome Pty Ltd.
2. USING OUR WEBSITE AND SERVICES
By using our website, buying a POSTUREdome product, or accessing any of our resources, you’re agreeing to:
· Use the site for lawful purposes only.
· Be the legal age of majority in your location (or have parental/guardian consent).
· Not misuse our services (e.g., hacking, spreading malware, impersonating others).
We reserve the right to refuse service, cancel orders, or block access if we believe our Terms are being violated or misused.
3. PRODUCT USE AND PERSONAL RESPONSIBILITY
POSTUREdome is designed to support posture during sitting. However, it is not a medical device and does not claim to diagnose, treat, or cure any condition. It may not be suitable for everyone.
If you have a history of severe lower back or pelvic issues (such as disc bulging, degenerative joint disease, or other complex musculoskeletal conditions), we strongly advise taking a slow and gentle approach, as outlined in our FAQs and product guide. Our money-back trial is in place to help you determine whether POSTUREdome is the right fit for your body.
Always consult a qualified healthcare provider if unsure.
4. ACCURACY OF INFORMATION
We do our best to provide up-to-date, accurate information across our site. That said, the content on our site may not always reflect the latest research or clinical consensus, and it shouldn’t be used as a substitute for professional advice. Any reliance on the information provided is at your own discretion and risk.
We may update our content, products, or policies without notice.
5. ORDERS, PAYMENTS, & ACCOUNTS
When you make a purchase, you agree to provide current and accurate details (billing info, delivery address, etc.). We reserve the right to cancel or limit any orders at our sole discretion — particularly where multiple purchases are made from the same user or IP address.
All payments are securely processed via our ecommerce platform (Shopify), and your credit card details are encrypted and never stored on our servers.
6. RETURNS & MONEY-BACK GUARANTEE
We stand behind our product and offer a money-back guarantee if POSTUREdome isn’t right for you. Please refer to our Returns Policy for full details, including timelines, condition of returned items, and how to initiate a return.
7. OPTIONAL DIGITAL ACCESS (YADlife APP)
Purchasing a POSTUREdome may include free or trial access to the YADlife app, a separate wellness and education platform owned by WorkFlow Massage Pty Ltd. Access to the app is optional and subject to separate terms and privacy conditions.
POSTUREdome Pty Ltd is not responsible for data or content submitted by users via the app. If you subscribe or register through the app, your information will be handled in accordance with our Privacy Policy.
8. THIRD-PARTY LINKS AND TOOLS
Sometimes, we may link to other websites, platforms, or apps. We’re not responsible for their content or how they handle your data. Please read their terms and privacy policies before engaging with them.
9. INTELLECTUAL PROPERTY
All content on this website — including text, images, logos, graphics, videos, and product designs — is owned or licensed by POSTUREdome Pty Ltd and protected by intellectual property laws. You may not copy, reproduce, or use our content or trademarks without written permission.
10. FEEDBACK AND USER CONTENT
We love hearing from our community. If you share testimonials, feedback, ideas, or suggestions with us (whether via email, social media, or reviews), you agree that we may use them in our marketing, content, or promotions. We won’t use your full name or private details without your consent.
11. DISCLAIMERS
POSTUREdome is provided “as is” and “as available.” While we put every effort into quality and safety, we don’t make any guarantees about results. Your experience will vary based on individual use, health history, and other factors.
We are not liable for:
· Discomfort or injuries arising from misuse of the product
· Delays or issues caused by third-party services (like couriers or app platforms)
· Website downtime or technical errors
12. LIMITATION OF LIABILITY
To the fullest extent permitted by Australian law, POSTUREdome Pty Ltd and its directors, employees, contractors, and partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site, product, or related services.
If we are found liable for any reason, our maximum liability shall not exceed the amount paid by you for the product or service.
13. RELATIONSHIP WITH THIRD PARTIES
Use of the YADlife App
POSTUREdome Pty Ltd is a separate and independent company from YADlife Pty Ltd. The YADlife app is not owned, managed, or operated by POSTUREdome.
However, the YADlife platform may be made available to POSTUREdome users to enhance the user experience — including access to education, posture support, and movement-based programs. This use is strictly for convenience and value-added support.
POSTUREdome does not provide, control, or guarantee the accuracy, relevance, timeliness, or completeness of any information or services offered within the YADlife app. Any engagement with the YADlife app is subject to YADlife’s own Terms of Use and Privacy Policy.
14. CROSS-PROMOTIONAL OFFERS
From time to time, POSTUREdome may offer bundled promotions or incentives that include access to the YADlife app(e.g. a complimentary subscription period).
Such offers do not imply ownership or legal partnership between the two companies. All bundled or promotional access to YADlife is provided as-is and governed solely by YADlife Pty Ltd’s own terms, which users must accept separately.
If you accept a bundled offer, you acknowledge that:
· POSTUREdome is not responsible for technical issues, content, or personal data within the YADlife app.
· YADlife’s services and data handling are governed by their own policies, not POSTUREdome’s.
· You must create a separate account with YADlife if you choose to use their app.
15. INDEMNITY
You agree to indemnify and hold harmless POSTUREdome Pty Ltd and its team from any claims, liabilities, legal fees, or losses arising out of your breach of these Terms or your misuse of our site, services, or product.
16. TERMINATION
We may suspend or terminate your access to our services at any time without notice if you breach these Terms. Any obligations or liabilities incurred before termination will survive.
17. CHANGES TO TERMS
We may update these Terms from time to time. The most current version will always be available on our website. Continued use of our services means you accept any revised terms.
18. GOVERNING LAW
These Terms are governed by the laws of South Australia, Australia. Any disputes will be handled under these laws.
19. CONTACT
For any questions about these Terms of Service, please contact us at:
posturedome@gmail.com
Or via the Contact Us page on our website.