Frequently asked questions
Is POSTUREdome Align Ease right for me?
Is POSTUREdome Align Ease right for me?
Align Ease is the 40 mm dome, built for everyday sitting: firm office chairs, dining chairs, car seats and couches. It gives gentle pelvic and lumbar alignment without the feeling of sitting on a device, which makes it a comfortable starting point for most people, including anyone lighter, finer-framed or sensitive to change.
Many people end up with more than one. Andy and his family keep one in the car and one at the desk, so it is always where they sit.
Is POSTUREdome right for everyone?
Is POSTUREdome right for everyone?
POSTUREdome supports better sitting posture for most people, but like any ergonomic product it won’t suit everyone. If you’re under a practitioner’s care for anything involving your back, hips or pelvis, check with them before using it. Everyone’s structure is different: always listen to your body and stop if anything doesn’t feel right. We offer a 60-Day Feel the Difference Guarantee.
Can I use POSTUREdome anywhere?
Can I use POSTUREdome anywhere?
Absolutely. POSTUREdome is portable and works with most chairs that have a backrest — car, office, dinner table, flights, etc. It won’t work on stools. Pro tip: Andy recommends stacking two POSTUREdomes to create a DIY lumbar + pelvic support in less ergonomic seats.
How big is it — and is it travel-friendly?
How big is it — and is it travel-friendly?
At just 18cm x 20cm, and even smaller when deflated, it fits easily in handbags, laptop sleeves, or backpacks, so you can take it to any chair anywhere – car, office, plane, bus, restaurant, sporting event, theatre, you name it.
What does POSTUREdome actually do?
What does POSTUREdome actually do?
It holds the pelvis in a neutral position, so the spine stacks above it instead of collapsing. Nothing is forced and nothing is strapped on: it changes the shape of the chair, not you. It’s a cue, not a crutch.
Will it hurt to use?
Will it hurt to use?
POSTUREdome is soft, inflatable, and low-risk. If discomfort arises, stop use and check your setup — or reach out to our support team. Everyone’s structure is different.
Refunds & Returns
What if POSTUREdome doesn’t work for me?
What if POSTUREdome doesn’t work for me?
No worries — that’s why we have the 60-Day Feel the Difference Guarantee. Just make sure you’ve given it a fair go: used it consistently and followed our usage videos.
How do I request a refund?
How do I request a refund?
1. Email care@posturedome.com within 60 days of delivery.
2. Include your order number and a quick note about your experience - this helps us keep improving!
3. We’ll guide you through return or refund steps
Do I need to return the device?
Do I need to return the device?
In most cases, yes — in good condition.
Good news: returned devices are not wasted. Where a unit is still in good condition, we’ll do our best to clean it up and put it back to use rather than send it to landfill.
Who covers return shipping?
Who covers return shipping?
If the product is faulty or damaged when you received it, we cover all costs. Otherwise, return shipping is the customers responsibility.
Why such a generous policy?
Why such a generous policy?
Because we care. If it’s not helping you, it’s of no value to you or us. And every refund teaches us.
Is POSTUREdome a medical device?
Is POSTUREdome a medical device?
No. It’s an ergonomic support product: not intended to diagnose, treat, cure or prevent any condition, and not a substitute for professional care. If you have concerns about your posture or pain, speak to a qualified health professional.