Frequently asked questions
Which POSTUREdome is right for me?
Which POSTUREdome is right for me?
We suggest starting with Align Ease for those who are lighter, finer-framed, or sensitive to change. That said, many choose to bundle both versions — Andy and his family use both daily between car and office. Andy prefers Align Plus for stronger feedback and a more noticeable postural cue.
Is POSTUREdome right for everyone?
Is POSTUREdome right for everyone?
POSTUREdome supports better sitting posture for most people, but like any ergonomic product, it won’t suit everyone. If you have severe disc bulges, facet joint degeneration, or advanced arthritis, start cautiously. Many with chronic issues find it transformative — but always listen to your body and consult a professional. We offer a 60-Day Feel the Difference Guarantee so you can trial it without risk.
Can I use POSTUREdome anywhere?
Can I use POSTUREdome anywhere?
Absolutely. POSTUREdome is portable and works with most chairs that have a backrest — car, office, dinner table, flights, etc. It won’t work on stools. Pro tip: Andy recommends stacking two POSTUREdomes to create a DIY lumbar + pelvic support in less ergonomic seats.
How big is it — and is it travel-friendly?
How big is it — and is it travel-friendly?
At just 18cm x 20cm, and even smaller when deflated, it fits easily in handbags, laptop sleeves, or backpacks, so you can take it to any chair anywhere – car, office, plane, bus, restaurant, sporting event, theatre, you name it.
Will it fix my posture?
Will it fix my posture?
POSTUREdome doesn’t force — it encourages alignment passively. With consistent use, many users experience natural improvement. It’s a cue, not a crutch.
Will it hurt to use?
Will it hurt to use?
POSTUREdome is soft, inflatable, and low-risk. If discomfort arises, stop use and check your setup — or reach out to our support team. Everyone’s structure is different.
What is the YADlife app?
What is the YADlife app?
It’s your personal support system for posture, pain management, mobility, and education — created by Andy and Yas to bring you nearly 40 years of combined clinical knowledge - It’s like having a therapist in your pocket for a fraction of the price.
Refunds & Returns
What if POSTUREdome doesn’t work for me?
What if POSTUREdome doesn’t work for me?
No worries — that’s why we have the 60-Day Feel the Difference Guarantee. Just make sure you’ve given it a fair go: used it consistently and followed our usage videos.
How do I request a refund?
How do I request a refund?
1. Email care@posturedome.com within 60 days of delivery.
2. Include your order number and a quick note about your experience - this helps us keep improving!
3. We’ll guide you through return or refund steps
Do I need to return the device?
Do I need to return the device?
In most cases, yes — in good condition.
Good news: Returned devices are not wasted. We proudly repurpose them to support health initiatives in underprivileged communities — so your return still makes a positive difference.
Who covers return shipping?
Who covers return shipping?
If the product is faulty or damaged when you received it, we cover all costs. Otherwise, return shipping is the customers responsibility.
Why such a generous policy?
Why such a generous policy?
Because we care. If it’s not helping you, it’s of no value to you or us. And every refund teaches us. Every return helps someone else.
Is POSTUREdome a medical device?
Is POSTUREdome a medical device?
No. It’s an ergonomic support product — not intended to treat, cure, or diagnose any condition. For advanced therapy, the YADlife app is where Andy and Yas guide you further.